Managed backup services

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		Providing managed backup services (Providing managed backup services) Managed backup services: Pros and cons of hosting approaches (Managed backup services: Pros and cons of hosting approaches ) Best practices for providing managed backup services (Managed backup services: Best practices)

PROS AND CONS

Launching a managed backup services business -- whether by migrating existing customers to that model or by taking a more direct route to a standalone business -- can be lucrative. The trick is to understand the pros and cons of the practice and know which customers are good candidates and what questions you need to know the answers to before going down the road of managed backup services.
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APPROACHES

If you're interested in providing managed backup services, or online backup, to your customers, there are two main strategies you can take: you can partner with someone who hosts the services, or you can host them yourself. Find out which approach makes the most sense for your business -- and what the risks and the rewards are -- in this second installment of our Hot Spot Tutorial on managed backup services.
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BEST PRACTICES

Providing managed backup services can be a tricky business. There are many facets of managed backup services that a reseller needs to understand, such as how to deliver the right sales pitch and ways to maintain open discourse with the customer. Learn best practices for providing managed backup services in the final installment of our Hot Spot Tutorial.
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PODCAST

In this podcast, Senior Technology Writer Stephen J. Bigelow discusses the top five reasons to move your customer to managed backup services. Download this podcast to take on the go or listen to it at your desk.
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