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Email archiving adoption considerations

Jim Tolson, SearchStorage.com
01.21.2007
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Don't wait to adopt an email archive system

It's common for people to wonder if they need to wait to look at email archiving before they move to a new version of their email system. The answer is really "no." You should fully implement the current email archiving system before migrating a customer to a newer version, the reason being performance. When you create an email archive, you're moving a lot of the email content off email servers and onto archive servers. If that's already in place, when you migrate you generally have a lot less content on the email server that you need to migrate.

Read more of Bill Tolson's migration response on SearchStorage.com.

Single-instance storage is a must-have

When evaluating email archive systems for customers, make sure it has the ability to create one copy of the email and attachmen

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	Additional resources
	Channel Explained: Hosted email archiving
	Email archiving software adoption risks and challenges for VARs
	Disk drives for data archiving
	Email archiving strategies: In-house, hosting and hybrid email archiving

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t so that only one copy will reside in the archive. That way your customer could potentially save a great deal of storage space over time, and it's much easier for an archive system to track the lifecycle of a single instance.

Read more of Bill Tolson's single-instance storage response on SearchStorage.com.

Don't overlook email metadata

Email normally has metadata associated with it. If a customer is sued, emails will be requested. Having metadata around the message or messages can prove that it's an original message, it came through a certain set of servers, it arrived at a specific time and the message was reviewed at a certain time -- all of this metadata usually helps to prove originality and immutability of the message. Be sure to archive the entire email.

Read more of Bill Tolson's metadata response on SearchStorage.com.

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